My Sears 3 door Model 74025, purchased 2015, $2,500; compressor died over a week ago; lost approx. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks „if we are lucky“. He suggested we buy a „back-up“ fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. My LG refrigerator went out on me about a week ago.
Now I would like to get other opinions in terms of costs to repair. I also “had” the Kenmore Elite model 795.51823.410 purchased in April 2016. It stopped cooling, paid a repair technician to look at it and he confirmed that the compressor and board was bad.
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I highly recommend Reliable Appliance to anyone. He was very informative and answered all my questions, and explained things to me . I would definately call for service again and request him personally. He even helped me out with a second issue and solved it for me right away! and Lemon were our guys from Reliable Appliance they installed our old refrigerator and hauled off the old refrigerator all very neat and professional.
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Was told we only qualified for x amount of reimbursement for lost food in a 30cf fridge which wasn’t even close to the value. Finally bought another brand refrigerator while they ” decided” what to do. Filed claim info months ago and just waiting…. I couldn’t agree more with the people complaining about Kitchenaid appliances. My wife and I decided to splurge on expensive appliances for the first time, and we have nothing but regret.
He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. He said that there’s a closed loop failure or the compressor has failed and they would need repair at the shop which would take a week. My wife and I had to eat out during that time and the inconvenience trying to keep medicine cooled with an ice cooler.